Flight delay

We took a 17 minute delay because the flight crew was caught in traffic between the crew hotel and the airport due to a major accident.

What are you going to do to mitigate that?

Next time I will rent a van and drive to the opposite side of the accident from the direction the crew is traveling. Call them and ask them to disembark their crew shuttle and walk through the accident where I will happily transport them the remainder of the way to the airport.

Good questions breed exceptional solutions.

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